If necessary, you can exchange or return a product purchased from the online store lunamoon.in.ua no later than 14 calendar days from the date of receipt (in accordance with the Law of Ukraine "On Protection of Consumer Rights" dated 12.05.1991 No. 1023-XII), provided that the product has not been used, retains its marketable condition, completeness, packaging integrity, and has a receipt from our store.

You can return or exchange the product within the period established by the Law of Ukraine "On Protection of Consumer Rights". To do this, simply contact a manager by calling the numbers listed in the contacts. You will receive a comprehensive response on how you can return the product.